*** title: Entity Catalog excerpt: '' deprecated: false hidden: false metadata: title: '' description: '' robots: index next: description: '' pages: * type: basic slug: configuring-custom-entities title: Configuring Custom Entities *** ## Overview Moveworks entities help AI assistant in detecting key elements of user utterances (eg. software apps, hardware devices, locations, events & more), thereby powering downstream skills such as software provisioning, topics in EXI & AI assistant analytics, and more. Entities are of two types: * **Moveworks pre-defined entities:** Commonly used entities available to all customers. Eg. `Figma`, `Salesforce`, `Zoom`, and more * **Custom entities:** Entities configured by admins for exclusive use within your organization – these represent internal applications and tools specific to your enterprise. Eg. `ExpenseIQ` (expense management system), `TimeOff` (PTO request tool), `EmployeeConnect` (HR self-service portal) and more ### What is Entity Catalog? Entity Catalog serves as the repository of the custom entities within MW Setup. It enables admins to independently configure and manage their organizations' entities. * Currently, only software application entities are supported in Entity Catalog * Moveworks pre-defined library of entities will be available soon in Entity Catalog ### How to access Entity Catalog in Moveworks Setup? Navigate to **MW Setup** > **Core Platform** section > **Entity Catalog** to access custom software entities. Admins can view, create, and modify these entities. ![](https://files.readme.io/d322a4a36fc63148116c6bb9f5f552a1560984f2e897eddc4b3aed77b9c61ed0-image.png) ### Read about configuring custom entities in this guide: [Configuring Custom Entities](/service-management/core-platform/entity-catalog/configuring-custom-entities) ## FAQs **Q: What entity types are supported in Entity Catalog?** **A:** Currently, only software entities can be configured and managed in Entity Catalog. More entity types will be supported in the future. **Q: I want to delete entities I no longer use. How to do that?** **A:** We do not support deleting entities at the moment, but it'll be available in the future. **Q: Are my custom entities available to other Moveworks customers as well?** **A:** No, the custom software entities created by admins are only available to them, and not to any other Moveworks customer. **Q: Can I immediately start using software entities after creating them?** **A:** Yes, software entities are available for use immediately after creation. **Q: What is canonical name in Entity Catalog?** **A:** Canonical name is the Moveworks ID created automatically to recognize entities in the backend. **Q: What are Moveworks pre-defined entities?** **A:** Moveworks creates and manages a comprehensive library of commonly used softwares to help admins get started with Entity Catalog. This curated collection receives regular updates to ensure optimal performance. **Q: Can I add entities to the Moveworks pre-defined entities?** **A:** No, admins cannot add entities to the pre-defined list as Moveworks manages them end-to-end. **Q: How can I use Moveworks pre-defined entities?** **A:** Admins can select and customize entities from the pre-defined library according to their specific organizational requirements.