> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.moveworks.com/ai-assistant/enterprise-search/content-integrations/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.moveworks.com/_mcp/server.

# Classic Ingestion Connectors

## Overview

Classic Ingestion connectors index content from your enterprise systems into Moveworks so employees can search across them from the AI Assistant. This section covers all supported Classic connectors, including content types, permission-mirroring support, and links to access requirements and setup guides.

Classic Ingestion supports up to **100K documents per connector**. For higher-volume or fully permissioned deployments, see [Max Capacity Setup](/ai-assistant/enterprise-search/configure-enterprise-search) or the full [Search Connectors](/ai-assistant/search-connectors) inventory.

---

## How Content Types Work

* **Built-in Permission Ingestion (✅)** — Moveworks mirrors source permissions so employees only see documents they have access to in the source system.
* **No Permission Ingestion (❌)** — Content is visible to all employees in the AI Assistant search experience, regardless of source permissions.

---

## Supported Classic Connectors

<table>
  <thead>
    <tr>
      <th>
        Connector
      </th>

      <th>
        Content Type
      </th>

      <th>
        Built-in Permission Ingestion?
      </th>

      <th>
        Implementation
      </th>

      <th>
        Supported content volume
      </th>

      <th>
        Availability
      </th>

      <th>
        Documentation
      </th>
    </tr>
  </thead>

  <tbody>
    <tr>
      <td>
        Axero
      </td>

      <td>
        HTML content (wikis & articles)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/knowledge-base-systems/axero-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        BMC Remedy
      </td>

      <td>
        HTML content (articles)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/ticketing-systems-and-itsms/bmc-remedy-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Brainstorm QuickHelp
      </td>

      <td>
        HTML content (articles)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/overview)**
      </td>
    </tr>

    <tr>
      <td>
        Brightspot
      </td>

      <td>
        HTML content (articles)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td />
    </tr>

    <tr>
      <td>
        Cherwell
      </td>

      <td>
        HTML content (articles)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/ticketing-systems-and-itsms/cherwell-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        ComAround
      </td>

      <td>
        HTML content (articles)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/knowledge-base-systems/comaround-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Confluence Cloud
      </td>

      <td>
        HTML content (Pages & Blog Posts) and File Attachments
      </td>

      <td>
        ✅
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/knowledge-base-systems/confluence-cloud-access-requirements)**

         · 

        **[Setup Guide](/ai-assistant/enterprise-search/configure-search/ingestion/configure-knowledge-ingestion-for-confluence)**
      </td>
    </tr>

    <tr>
      <td>
        Confluence Data Center
      </td>

      <td>
        HTML content (Pages & Blog Posts)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed (Requires installation of Moveworks Plugin)
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available

        \


        🟠 Roadmap: Permissioned HTML content
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/knowledge-base-systems/confluence-on-prem-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Contentful
      </td>

      <td>
        HTML content (articles)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/knowledge-base-systems/contentful-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Dovetail
      </td>

      <td>
        HTML content (articles)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td />
    </tr>

    <tr>
      <td>
        Dropbox
      </td>

      <td>
        Files (DOC, PPT, & PDF)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/knowledge-base-systems/dropbox-content-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        FreshDesk
      </td>

      <td>
        HTML content (articles)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/ticketing-systems-and-itsms/freshdesk-access-requirements)**

         · 

        **[Setup Guide](/ai-assistant/enterprise-search/configure-search/ingestion/how-to-configure-fresh-desk-knowledge-ingestion)**
      </td>
    </tr>

    <tr>
      <td>
        Freshservice
      </td>

      <td>
        HTML content (articles)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available

        \


        🟠 Roadmap: Permissioned HTML content
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/ticketing-systems-and-itsms/freshservice-access-requirements)**

         · 

        **[Setup Guide](/ai-assistant/enterprise-search/configure-search/ingestion/how-to-configure-fresh-service-knowledge-ingestion)**
      </td>
    </tr>

    <tr>
      <td>
        GitHub
      </td>

      <td>
        HTML content (.MD & .MDX)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/knowledge-base-systems/github-knowledge-access-requirements)**

         · 

        **[Setup Guide](/ai-assistant/enterprise-search/configure-search/ingestion/how-to-configure-github-knowledge-ingestion)**
      </td>
    </tr>

    <tr>
      <td>
        Google Drive
      </td>

      <td>
        Files (DOC, PPT, & PDF)
      </td>

      <td>
        ✅
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/knowledge-base-systems/google-drive-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Guru
      </td>

      <td>
        HTML content (cards)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/knowledge-base-systems/guru-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Haystack
      </td>

      <td>
        HTML content (articles)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed (requires Content Gateway)
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/knowledge-base-systems/haystack-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Igloo
      </td>

      <td>
        HTML content (wikis and blog posts)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/knowledge-base-systems/igloo-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Interact
      </td>

      <td>
        HTML content (link and articles)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/knowledge-base-systems/interact-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Ivanti Service Desk (Neurons & Heat)
      </td>

      <td>
        HTML content (articles)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/ticketing-systems-and-itsms/ivanti-service-manager-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Jive
      </td>

      <td>
        HTML content (articles)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/knowledge-base-systems/jive-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        LumApps
      </td>

      <td>
        HTML content (articles & widgets)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/knowledge-base-systems/lumapps-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        ManageEngine
      </td>

      <td>
        HTML content (articles)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/ticketing-systems-and-itsms/manageengine-cloud-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Notion
      </td>

      <td>
        HTML content (pages & databases [pages only])
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/knowledge-base-systems/notion-access-requirements)**

         · 

        **[Setup Guide](/ai-assistant/enterprise-search/configure-search/ingestion/how-to-configure-notion-knowledge-ingestion)**
      </td>
    </tr>

    <tr>
      <td>
        Promapp
      </td>

      <td>
        HTML content (articles)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td />
    </tr>

    <tr>
      <td>
        Quip
      </td>

      <td>
        HTML content (articles)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/knowledge-base-systems/quip-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        RightAnswers
      </td>

      <td>
        HTML content (articles)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/knowledge-base-systems/right-answers-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Salesforce Service Cloud
      </td>

      <td>
        HTML content (articles)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/knowledge-base-systems/salesforce-knowledge-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        SAP WorkZone
      </td>

      <td>
        HTML content (wiki & blog)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/knowledge-base-systems/sap-work-zone-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        ScreenSteps
      </td>

      <td>
        HTML content (articles)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/knowledge-base-systems/screensteps-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        SearchUnify
      </td>

      <td>
        HTML content (articles)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td />
    </tr>

    <tr>
      <td>
        ServiceNow (Cloud & On-prem)
      </td>

      <td>
        HTML content (Articles [knowledge blocks] & catalog items)
      </td>

      <td>
        ✅
      </td>

      <td>
        Indexed (Requires installation of Update Sets)
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/ticketing-systems-and-itsms/servicenow-access-requirements)**

         · 

        **[Setup Guide](/ai-assistant/enterprise-search/configure-search/ingestion/how-to-configure-the-answers-plugin-for-servicenow)**
      </td>
    </tr>

    <tr>
      <td>
        SharePoint Online
      </td>

      <td>
        HTML content (modern site pages & wiki pages) and Files (DOC, PPT, & PDF)
      </td>

      <td>
        ✅
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/knowledge-base-systems/sharepoint-online-access-requirements-new-1)**

         · 

        **[Setup Guide](/ai-assistant/enterprise-search/configure-search/ingestion/how-to-configure-sharepoint-knowledge-ingestion)**
      </td>
    </tr>

    <tr>
      <td>
        SharePoint Server
      </td>

      <td>
        HTML content (modern site pages & wiki pages) and Files (DOC, PPT, & PDF)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available

        \


        🟠 Roadmap: Permissioned Files
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/knowledge-base-systems/sharepoint-on-prem-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Simpplr
      </td>

      <td>
        HTML content (articles)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/knowledge-base-systems/simpplr-access-requirements-new)**

         · 

        **[Setup Guide](/ai-assistant/enterprise-search/configure-search/ingestion/how-to-configure-simpplr_one_knowledge_ingestion)**
      </td>
    </tr>

    <tr>
      <td>
        Slite
      </td>

      <td>
        HTML content (articles)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/knowledge-base-systems/slite-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Solarwinds
      </td>

      <td>
        HTML content (articles)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/ticketing-systems-and-itsms/solarwinds-samange-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Squiz Intranet
      </td>

      <td>
        HTML content (articles)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/knowledge-base-systems/squiz-kb-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Staffbase
      </td>

      <td>
        HTML content (news posts)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/knowledge-base-systems/staffbase-access-requirements-knowledge)**
      </td>
    </tr>

    <tr>
      <td>
        Wiki.js
      </td>

      <td>
        HTML content (articles)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td />
    </tr>

    <tr>
      <td>
        Wolken
      </td>

      <td>
        HTML content (articles & forms)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td />
    </tr>

    <tr>
      <td>
        WordPress
      </td>

      <td>
        HTML content (pages & blog posts)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/knowledge-base-systems/wordpress-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Workday
      </td>

      <td>
        HTML content (articles)
      </td>

      <td>
        ❌
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/service-management/access-requirements/knowledge-base-systems/workday-access-requirements-knowledge)**
      </td>
    </tr>
  </tbody>
</table>

## Docs

- [Axero](https://docs.moveworks.com/ai-assistant/enterprise-search/content-integrations/answers-integration-axero.md): 
- [Brainstorm QuickHelp](https://docs.moveworks.com/ai-assistant/enterprise-search/content-integrations/answers-integration-brainstorm.md): 
- [Atlassian Confluence](https://docs.moveworks.com/ai-assistant/enterprise-search/content-integrations/answers-integration-confluence.md): 
- [Freshservice](https://docs.moveworks.com/ai-assistant/enterprise-search/content-integrations/content-integration-freshservice.md): 
- [GitHub](https://docs.moveworks.com/ai-assistant/enterprise-search/content-integrations/answers-integration-github.md): 
- [Google Drive](https://docs.moveworks.com/ai-assistant/enterprise-search/content-integrations/answers-integration-google-drive.md): 
- [Interact](https://docs.moveworks.com/ai-assistant/enterprise-search/content-integrations/answers-integration-interact.md): 
- [LumApps](https://docs.moveworks.com/ai-assistant/enterprise-search/content-integrations/answers-integration-lumapps.md): 
- [ManageEngine](https://docs.moveworks.com/ai-assistant/enterprise-search/content-integrations/answers-integration-manageengine.md): 
- [Notion](https://docs.moveworks.com/ai-assistant/enterprise-search/content-integrations/answers-integration-notion.md): 
- [Salesforce](https://docs.moveworks.com/ai-assistant/enterprise-search/content-integrations/answers-integration-salesforce.md): 
- [ServiceNow](https://docs.moveworks.com/ai-assistant/enterprise-search/content-integrations/content-integration-servicenow.md): 
- [ServiceNow Permission Mirroring](https://docs.moveworks.com/ai-assistant/enterprise-search/content-integrations/content-integration-servicenow/access-control-platform-permissions.md): 
- [Permission Mirroring - Update Set Modules](https://docs.moveworks.com/ai-assistant/enterprise-search/content-integrations/content-integration-servicenow/acl-platform-permissions-update-set-module.md): To further enhance your Moveworks experience, Moveworks provides plugins that are installed through Update Sets for advanced ServiceNow functionality
- [Configure ServiceNow Mirrored Permissions](https://docs.moveworks.com/ai-assistant/enterprise-search/content-integrations/content-integration-servicenow/configure-permissions.md)
- [Moveworks-Ready Knowledge Blocks](https://docs.moveworks.com/ai-assistant/enterprise-search/content-integrations/content-integration-servicenow/moveworks-ready-knowledge-blocks.md): 
- [Microsoft Sharepoint](https://docs.moveworks.com/ai-assistant/enterprise-search/content-integrations/answers-integration-sharepoint.md): 
- [Staffbase](https://docs.moveworks.com/ai-assistant/enterprise-search/content-integrations/content-integration-staffbase.md): 
- [Unily](https://docs.moveworks.com/ai-assistant/enterprise-search/content-integrations/content-integration-unily.md): 
- [WordPress](https://docs.moveworks.com/ai-assistant/enterprise-search/content-integrations/content-integration-wordpress.md): 
- [Workday](https://docs.moveworks.com/ai-assistant/enterprise-search/content-integrations/content-integration-workday.md):