*** title: ServiceNow SSP Banner Link to the Moveworks Bot excerpt: '' deprecated: false hidden: false metadata: title: '' description: '' robots: index next: description: '' --------------- ## What is it? An eye-catching, bot-branded banner at the top of your ServiceNow self-service portal (SSP) that when clicked brings users straight to the bot in chat. ![](https://files.readme.io/5237607-image2.png) ## SME Needed and Time to Complete * **ServiceNow Admin** - 10-15 min ## Moveworks Provided Assets * Company-branded bot banner * Moveworks deep link to the bot ## How To * Log in to ServiceNow as an administrator * Navigate to **Service Portal Configuration** and click **Branding Editor**.\ ![](https://files.readme.io/3136a98-image1.png)\ ![](https://files.readme.io/d4d4041-image11.png) * In the editor view, scroll down the left panel, delete any text in **Tag Line**. * Click **Upload an image** and select your Moveworks-provided banner.\ ![](https://files.readme.io/51c8293-image8.png)\ ![](https://files.readme.io/6f1c5ef-image13.png) * There are two things left to do now: * make the banner link to the bot and * move the search bar to be less obtrusive. * We’ll do this by making a copy of the default search widget with a couple tweaks. * Back in the main ServiceNow admin UI, navigate to the **Service Portal → Widgets** table and search for the Homepage Search widget.\ ![](https://files.readme.io/8f48d1d-image15.png) * Click into the record and then click **Clone Widget**.\ ![](https://files.readme.io/2c83ff6-image3.png) * In the new copy of the widget, paste the following into the **Body HTML template** box, being sure to replace `“https://YOUR.MOVEWORKS.PROVIDED.BOT.MOVEWORKS.LINK”` with the link Moveworks provided you: ``` ``` ``` ``` * The image below shows what we are deleting in red, and what we are adding in green. Very minor tweaks.\ ![](https://files.readme.io/efa49aa-image5.png) * Return to **Service Portal Configuration** and click **Designer**.\ ![](https://files.readme.io/3f4b9e8-image17.png) * On the following page, find your home page. By default this is called **index** but it may be called something else in your environment if your organization is using a custom home page.\ ![](https://files.readme.io/5071701-image16.png) * The following screen gives you a drag and drop layout of your page. * Click the little blue trash can in the upper right corner when hovering over the **Homepage Search** widget.\ ![](https://files.readme.io/104176d-image7.png) * Click **Yes** when asked to confirm (*don’t worry you can always add this back anytime*).\ ![](https://files.readme.io/31aa24e-image9.png) * Search for the new widget copy we made and drag it onto the banner.\ ![](https://files.readme.io/54f3b5d-image4.png) * If you did it right, it will look like this:\ ![](https://files.readme.io/cd2af25-image14.png) * Everything will save automatically. * Finally, open a new browser tab and navigate to your new and improved service portal.\ ![](https://files.readme.io/8686331-image12.png) * Looking good! Now click the banner, and if you are directed to the bot, you are good to go!\ ![](https://files.readme.io/a7d3dd1-image6.png)\ ![](https://files.readme.io/3380aa7-image10.png)