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<Callout intent="warning" title="This covers only Moveworks Classic">
  For Moveworks Copilot experiences, refer to **"[Moveworks Copilot - Feature Overview](/ai-assistant/ai-assistant/capabilities/overview)"** page.
</Callout>

# Overview

Moveworks Approvals allows your users to manage their approvals — natively in-chat — via natural language. There are several types of approval implementations that Moveworks supports:

1. <a href="/ai-assistant/ai-assistant/capabilities/approvals-queue">**ServiceNow Approvals:**</a> ServiceNow Approvals integrates into 4 ticket types - RITM, REQ, INC, and GRC.
2. Software Approvals: Moveworks managed approvals that can be configured by customers within Moveworks Setup.
3. Group Approvals: Moveworks managed approvals that can be configured by customers within Moveworks Setup.
4. Approvals via Agent Studio: Add more Approval systems, such as Concur, Workday, Ariba etc, via Agent Studio.

Mapping Approval Types & Approval Design Patterns

| Approval Type                                | How Approval Design Patterns Are Created |
| :------------------------------------------- | :--------------------------------------- |
| ServiceNow Approvals                         | native via Moveworks Setup               |
| Access Group & Software Approvals            | native via Moveworks Setup               |
| Additional Approval Systems via Agent Studio | configured via Agent Studio              |