> For clean Markdown of any page, append .md to the page URL. > For a complete documentation index, see https://docs.moveworks.com/llms.txt. > For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.moveworks.com/_mcp/server. # Submit feedback POST https://api.moveworks.ai/assistant/v1/conversations/{conversation_id}/responses/{response_id}/messages/{message_id}/feedback Content-Type: application/json Submits a feedback rating (helpful or unhelpful) for a specific assistant message. Use the `callback_id` from the message's `feedback` field to indicate which rating is being submitted. The `callback_id` is an opaque token. Pass it back exactly as received. Optionally include `additional_feedback` for free-text comments. Reference: https://docs.moveworks.com/api-reference/conversations-api/deprecated-conversations-api/messages/submit-feedback ## Authentication - `Authorization` header (bearer token, required) — JWT bearer token authentication. Obtain an access token from the Moveworks auth endpoint and include it in the Authorization header as 'Bearer \'. ## Request ### Path parameters - `conversation_id` (string, required) — A base-62 identifier prefixed by a short resource type - `response_id` (string, required) — A base-62 identifier prefixed by a short resource type - `message_id` (string, required) — A base-62 identifier prefixed by a short resource type ### Headers - `Assistant-Name` (string, required) — The Moveworks assistant identifier that was configured for your organization. ### Body (application/json) - `callback_id` (string, required) — The callback_id from either `feedback.helpful` or `feedback.unhelpful` on the message object. Determines which rating (helpful or unhelpful) is being submitted. - `additional_feedback` (string, optional) — Optional free-text feedback from the user. Use this to capture additional context about why the user rated the response this way. ## Response ### 200 Feedback submitted successfully - `status` (enum, required) — Feedback submission status - Allowed values: `SUBMITTED` ## Examples **Request** ```json { "callback_id": "eyJhY3Rpb24iOiJoZWxwZnVsIi4uLn0", "additional_feedback": "The response answered my question clearly." } ``` **Response** ```json { "status": "SUBMITTED" } ``` **SDK Code** ```python Messages_submitFeedback_example import requests url = "https://api.moveworks.ai/assistant/v1/conversations/conv_32bt7BMLhLyVzTUjfi35N/responses/resp_32bt7rXXugeJjvE3pQzOk/messages/msg_32bt8vagXAoRwRLIdI2Oj/feedback" payload = { "callback_id": "eyJhY3Rpb24iOiJoZWxwZnVsIi4uLn0", "additional_feedback": "The response answered my question clearly." } headers = { "Assistant-Name": "acmecorp-conversations-rest-api", "Authorization": "Bearer ", "Content-Type": "application/json" } response = requests.post(url, json=payload, headers=headers) print(response.json()) ``` ```javascript Messages_submitFeedback_example const url = 'https://api.moveworks.ai/assistant/v1/conversations/conv_32bt7BMLhLyVzTUjfi35N/responses/resp_32bt7rXXugeJjvE3pQzOk/messages/msg_32bt8vagXAoRwRLIdI2Oj/feedback'; const options = { method: 'POST', headers: { 'Assistant-Name': 'acmecorp-conversations-rest-api', Authorization: 'Bearer ', 'Content-Type': 'application/json' }, body: '{"callback_id":"eyJhY3Rpb24iOiJoZWxwZnVsIi4uLn0","additional_feedback":"The response answered my question clearly."}' }; try { const response = await fetch(url, options); const data = await response.json(); console.log(data); } catch (error) { console.error(error); } ``` ```go Messages_submitFeedback_example package main import ( "fmt" "strings" "net/http" "io" ) func main() { url := "https://api.moveworks.ai/assistant/v1/conversations/conv_32bt7BMLhLyVzTUjfi35N/responses/resp_32bt7rXXugeJjvE3pQzOk/messages/msg_32bt8vagXAoRwRLIdI2Oj/feedback" payload := strings.NewReader("{\n \"callback_id\": \"eyJhY3Rpb24iOiJoZWxwZnVsIi4uLn0\",\n \"additional_feedback\": \"The response answered my question clearly.\"\n}") req, _ := http.NewRequest("POST", url, payload) req.Header.Add("Assistant-Name", "acmecorp-conversations-rest-api") req.Header.Add("Authorization", "Bearer ") req.Header.Add("Content-Type", "application/json") res, _ := http.DefaultClient.Do(req) defer res.Body.Close() body, _ := io.ReadAll(res.Body) fmt.Println(res) fmt.Println(string(body)) } ``` ```ruby Messages_submitFeedback_example require 'uri' require 'net/http' url = URI("https://api.moveworks.ai/assistant/v1/conversations/conv_32bt7BMLhLyVzTUjfi35N/responses/resp_32bt7rXXugeJjvE3pQzOk/messages/msg_32bt8vagXAoRwRLIdI2Oj/feedback") http = Net::HTTP.new(url.host, url.port) http.use_ssl = true request = Net::HTTP::Post.new(url) request["Assistant-Name"] = 'acmecorp-conversations-rest-api' request["Authorization"] = 'Bearer ' request["Content-Type"] = 'application/json' request.body = "{\n \"callback_id\": \"eyJhY3Rpb24iOiJoZWxwZnVsIi4uLn0\",\n \"additional_feedback\": \"The response answered my question clearly.\"\n}" response = http.request(request) puts response.read_body ``` ```java Messages_submitFeedback_example import com.mashape.unirest.http.HttpResponse; import com.mashape.unirest.http.Unirest; HttpResponse response = Unirest.post("https://api.moveworks.ai/assistant/v1/conversations/conv_32bt7BMLhLyVzTUjfi35N/responses/resp_32bt7rXXugeJjvE3pQzOk/messages/msg_32bt8vagXAoRwRLIdI2Oj/feedback") .header("Assistant-Name", "acmecorp-conversations-rest-api") .header("Authorization", "Bearer ") .header("Content-Type", "application/json") .body("{\n \"callback_id\": \"eyJhY3Rpb24iOiJoZWxwZnVsIi4uLn0\",\n \"additional_feedback\": \"The response answered my question clearly.\"\n}") .asString(); ``` ```php Messages_submitFeedback_example request('POST', 'https://api.moveworks.ai/assistant/v1/conversations/conv_32bt7BMLhLyVzTUjfi35N/responses/resp_32bt7rXXugeJjvE3pQzOk/messages/msg_32bt8vagXAoRwRLIdI2Oj/feedback', [ 'body' => '{ "callback_id": "eyJhY3Rpb24iOiJoZWxwZnVsIi4uLn0", "additional_feedback": "The response answered my question clearly." }', 'headers' => [ 'Assistant-Name' => 'acmecorp-conversations-rest-api', 'Authorization' => 'Bearer ', 'Content-Type' => 'application/json', ], ]); echo $response->getBody(); ``` ```csharp Messages_submitFeedback_example using RestSharp; var client = new RestClient("https://api.moveworks.ai/assistant/v1/conversations/conv_32bt7BMLhLyVzTUjfi35N/responses/resp_32bt7rXXugeJjvE3pQzOk/messages/msg_32bt8vagXAoRwRLIdI2Oj/feedback"); var request = new RestRequest(Method.POST); request.AddHeader("Assistant-Name", "acmecorp-conversations-rest-api"); request.AddHeader("Authorization", "Bearer "); request.AddHeader("Content-Type", "application/json"); request.AddParameter("application/json", "{\n \"callback_id\": \"eyJhY3Rpb24iOiJoZWxwZnVsIi4uLn0\",\n \"additional_feedback\": \"The response answered my question clearly.\"\n}", ParameterType.RequestBody); IRestResponse response = client.Execute(request); ``` ```swift Messages_submitFeedback_example import Foundation let headers = [ "Assistant-Name": "acmecorp-conversations-rest-api", "Authorization": "Bearer ", "Content-Type": "application/json" ] let parameters = [ "callback_id": "eyJhY3Rpb24iOiJoZWxwZnVsIi4uLn0", "additional_feedback": "The response answered my question clearly." ] as [String : Any] let postData = JSONSerialization.data(withJSONObject: parameters, options: []) let request = NSMutableURLRequest(url: NSURL(string: "https://api.moveworks.ai/assistant/v1/conversations/conv_32bt7BMLhLyVzTUjfi35N/responses/resp_32bt7rXXugeJjvE3pQzOk/messages/msg_32bt8vagXAoRwRLIdI2Oj/feedback")! as URL, cachePolicy: .useProtocolCachePolicy, timeoutInterval: 10.0) request.httpMethod = "POST" request.allHTTPHeaderFields = headers request.httpBody = postData as Data let session = URLSession.shared let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in if (error != nil) { print(error as Any) } else { let httpResponse = response as? HTTPURLResponse print(httpResponse) } }) dataTask.resume() ```