---
title: Copy of Built-in Content Connectors
deprecated: false
hidden: true
metadata:
  robots: index
---
# Overview

A table of built-in content connectors that power the search capability of Moveworks AI Assistant. There are two types of built-in content connectors:

1. **Next-Gen or Enterprise Search connectors**: These are the newest connectors available for 10 content systems. They support a scale of millions of documents, out-of-the-box permissions support and improved freshness SLAs. These connectors are currently available as part of an upgrade. Please reach out to your account team to learn more about getting access and connecting Moveworks to millions of documents.
2. **Classic connectors**: These are connectors that are capable of supporting up to 100k files per connector, and are available as part of your Moveworks subscription. Some connectors support permissions.

Please see the tables below for the specific content types supported.

# FAQ

### What are the different Content Types?

* Permissioned content ensures that employees only see the content authorized to them within the AI Assistant search experience.
* Public content will be shown to all employees within the AI Assistant search experience.
* Personal content is from private repositories, e.g. personal direct messages, personal calendar, etc, and is only accessible through user-granted authentication within the AI Assistant search experience.

### What are the limits?

* Limits are applied within indexed search, which constrains the # of content items that can be searched.
* However, the limit is unlimited for live API search, which means the limit is set by the system's retrieval setup, e.g. [Notion Search API](https://developers.notion.com/reference/post-search).

### What are the various implementation approaches?

* Indexed: Refers to mirroring content and permissions to build an index for search.
* Live API: Refers to using the connectors own search api to retrieve content via user impersonated search.

### What does Availability mean?

* **Generally Available:** Available now within the Moveworks AI Assistant experience.
* **Limited Preview:** Available if participating in the Limited Preview program (terms and conditions may apply). Please fill out the [self-nomination form](https://community.moveworks.com/p/content-connectors-limited-preview) in Community and the Moveworks Product team will reach out to you with the next steps.
* **Roadmap:** Planned for the upcoming release but exact release quarter is to be determined. To learn more, join the [Community](https://community.moveworks.com/) to ask questions.

### What if the content connector is not listed?

If the content connector is not listed, then Moveworks does not have a native content connector. There are two ways forward:

* To submit a request for a native connector, we recommend to submit the request the [Ideas Portal](https://community.moveworks.com/ideas).
* If you have developers who can build the integration, we recommend to implement the [Legacy Gateway ](https://help.moveworks.com/reference/legacy-gateways).

<br />

# Supported Content Connectors - Enterprise Search

<Table align={[null,null,null,null,null,"left"]}>
  <thead>
    <tr>
      <th>
        Connector
      </th>

      <th>
        Content Type
      </th>

      <th>
        Implementation
      </th>

      <th>
        Supported content volume
      </th>

      <th>
        Availability?
      </th>

      <th>
        Setup Documentation
      </th>
    </tr>
  </thead>

  <tbody>
    <tr>
      <td>
        Box
      </td>

      <td>
        Permissioned Files (DOC, PPT, & PDF)
      </td>

      <td>
        Indexed
      </td>

      <td>
        10M
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Next-Gen Connector Setup ](/docs/box-setup-for-enterprise-search)**
      </td>
    </tr>

    <tr>
      <td>
        Confluence Cloud
      </td>

      <td>
        Permissioned HTML content (Pages & Blog Posts) and Attachments (DOC, PPT, & PDF)
      </td>

      <td>
        Indexed
      </td>

      <td>
        10M
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Next-Gen Connector Setup](/docs/confluence-setup-for-enterprise-search)**
      </td>
    </tr>

    <tr>
      <td>
        Google Drive
      </td>

      <td>
        Permissioned Files within Shared Drive  
        Personal Files within a user's MyDrive (DOC, PPT, & PDF)
      </td>

      <td>
        Indexed
      </td>

      <td>
        10M
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Next-Gen Connector Setup](/docs/google-drive-setup-for-enterprise-search)**
      </td>
    </tr>

    <tr>
      <td>
        Microsoft OneDrive
      </td>

      <td>
        Personal files [all types]
      </td>

      <td>
        Live API (With User Auth)  
        [Part of the combined SharePoint Online and OneDrive configuration]
      </td>

      <td>
        unlimited
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Next-Gen Connector Setup](/docs/sharepoint-online-and-onedrive-setup-for-enterprise-search)**
      </td>
    </tr>

    <tr>
      <td>
        Microsoft Outlook
      </td>

      <td>
        Personal calendar events
      </td>

      <td>
        Live API (With User Auth)
      </td>

      <td>
        unlimited
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Next-Gen Connector Setup](/docs/outlook-setup-for-enterprise-search)**
      </td>
    </tr>

    <tr>
      <td>
        ServiceNow (Cloud)
      </td>

      <td>
        Permissioned HTML content (Articles [knowledge blocks] & catalog items) and Permissioned File Attachments (DOC, PPT, & PDF)
      </td>

      <td>
        Indexed (Requires installation of Update Sets)
      </td>

      <td>
        10M
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Next-Gen Connector Setup](/docs/servicenow-setup-for-enterprise-search)**
      </td>
    </tr>

    <tr>
      <td>
        Sharepoint Online
      </td>

      <td>
        Permissioned HTML content (modern site pages & wiki pages) and Permissioned Files (DOC, PPT, & PDF)
      </td>

      <td>
        Indexed
      </td>

      <td>
        10M
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Next-Gen Connector Setup](/docs/sharepoint-online-and-onedrive-setup-for-enterprise-search)**
      </td>
    </tr>

    <tr>
      <td>
        Sharepoint Online
      </td>

      <td>
        Personal files [all types]
      </td>

      <td>
        Live API (with User Auth)
      </td>

      <td>
        unlimited
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Next-Gen Connector Setup ](/docs/sharepoint-online-and-onedrive-setup-for-enterprise-search)**
      </td>
    </tr>

    <tr>
      <td>
        Slack
      </td>

      <td>
        Public & personal messages, conversations, files [all types], and channel names
      </td>

      <td>
        Live API (With User Auth)
      </td>

      <td>
        unlimited
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Next-Gen Connector Setup](/docs/slack-setup-for-enterprise-search)**
      </td>
    </tr>

    <tr>
      <td>
        Unily
      </td>

      <td>
        Permissioned HTML content (posts, articles, pages, and widgets) and Permissioned Files (DOC, PPT, & PDF)
      </td>

      <td>
        Indexed
      </td>

      <td>
        10M
      </td>

      <td>
        🟢 Generally Available <br /> 🟠 Roadmap:
        External Groups Support
      </td>

      <td>
        **[Next-Gen Connector Setup](/docs/unily-setup-for-enterprise-search)**
      </td>
    </tr>

    <tr>
      <td>
        Zendesk
      </td>

      <td>
        Permissioned HTML content (articles)
      </td>

      <td>
        Indexed
      </td>

      <td>
        10M
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Next-Gen Connector Setup](/docs/zendesk-setup-for-enterprise-search)**
      </td>
    </tr>

    <tr>
      <td>
        JIRA
      </td>

      <td>
        Projects and Issues
      </td>

      <td>
        Live API (With User Auth)
      </td>

      <td>
        unlimited
      </td>

      <td>
        🟠 Roadmap
      </td>

      <td>

      </td>
    </tr>
  </tbody>
</Table>

# Supported Content Connectors - Classic

<Table align={[null,null,null,null,null,"left"]}>
  <thead>
    <tr>
      <th>
        Connector
      </th>

      <th>
        Content Type
      </th>

      <th>
        Implementation
      </th>

      <th>
        Supported content volume
      </th>

      <th>
        Availability?
      </th>

      <th>
        Documentation
      </th>
    </tr>
  </thead>

  <tbody>
    <tr>
      <td>
        Axero
      </td>

      <td>
        Public HTML content (wikis & articles)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/docs/axero-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Brainstorm
      </td>

      <td>
        Public HTML content (articles)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/docs/brainstorm-access-requirements-new)**
      </td>
    </tr>

    <tr>
      <td>
        BMC Remedy
      </td>

      <td>
        Public HTML content (articles)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/docs/bmc-remedy-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Brightspot
      </td>

      <td>
        Public HTML content (articles)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>

      </td>
    </tr>

    <tr>
      <td>
        Cherwell
      </td>

      <td>
        Public HTML content (articles)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/docs/cherwell-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        ComAround
      </td>

      <td>
        Public HTML content (articles)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/docs/comaround-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Confluence Cloud
      </td>

      <td>
        Public and Permissioned HTML content (Pages & Blog Posts) and File Attachments
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/docs/confluence-cloud-access-requirements)**

        **[How to Configure Confluence](/docs/configure-knowledge-ingestion-for-confluence)**
      </td>
    </tr>

    <tr>
      <td>
        Confluence Data Center
      </td>

      <td>
        Public HTML content (Pages & Blog Posts)
      </td>

      <td>
        Indexed (Requires installation of Moveworks Plugin)
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available <br /> 🟠 Roadmap: Permissioned HTML content
      </td>

      <td>
        **[Access Requirements](/docs/confluence-on-prem-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Contentful
      </td>

      <td>
        Public HTML content (articles)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/docs/contentful-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Dovetail
      </td>

      <td>
        Public HTML content (articles)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>

      </td>
    </tr>

    <tr>
      <td>
        Dropbox
      </td>

      <td>
        Permissioned Files (DOC, PPT, & PDF)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/docs/dropbox-content-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Freshservice
      </td>

      <td>
        Public HTML content (articles)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available<br /> 🟠 Roadmap: Permissioned HTML content
      </td>

      <td>
        **[Access Requirements](/docs/freshservice-access-requirements)**

        **[How to Configure FreshService KB](/docs/how-to-configure-fresh-service-knowledge-ingestion)**
      </td>
    </tr>

    <tr>
      <td>
        FreshDesk
      </td>

      <td>
        Public HTML content (articles)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/docs/freshdesk-access-requirements)**

        **[How to Configure FreshDesk KB](/docs/how-to-configure-fresh-desk-knowledge-ingestion)**
      </td>
    </tr>

    <tr>
      <td>
        GitHub
      </td>

      <td>
        Public HTML content (.MD & .MDX)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/docs/github-knowledge-access-requirements)**

        **[How to Configure GitHub KB](/docs/how-to-configure-github-knowledge-ingestion)**
      </td>
    </tr>

    <tr>
      <td>
        Guru
      </td>

      <td>
        Public HTML content (cards)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/docs/guru-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Haystack
      </td>

      <td>
        Public HTML content (articles)
      </td>

      <td>
        Indexed (Requires Content Gateway)
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/docs/haystack-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Igloo
      </td>

      <td>
        Public HTML content (wikis and blog posts)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/docs/igloo-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Interact
      </td>

      <td>
        Public HTML content (link and articles)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/docs/interact-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Ivanti Service Desk (Neurons & Heat)
      </td>

      <td>
        Public HTML content (articles)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/docs/ivanti-service-manager-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Jive
      </td>

      <td>
        Public HTML content (articles)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/docs/jive-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        LumApps
      </td>

      <td>
        Public HTML content (articles & widgets)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/docs/lumapps-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        ManageEngine
      </td>

      <td>
        Public HTML content (articles)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/docs/manageengine-cloud-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Notion
      </td>

      <td>
        Public HTML content (pages & databases[pages only] )
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/docs/notion-access-requirements)**

        **[How to Configure Notion KB](/docs/how-to-configure-notion-knowledge-ingestion)**
      </td>
    </tr>

    <tr>
      <td>
        Promapp
      </td>

      <td>
        Public HTML content (articles)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>

      </td>
    </tr>

    <tr>
      <td>
        Quip
      </td>

      <td>
        Public HTML content (articles)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/docs/quip-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        RightAnswers
      </td>

      <td>
        Public HTML content (articles)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/docs/right-answers-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Salesforce Service Cloud
      </td>

      <td>
        Public HTML content (articles)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/docs/salesforce-knowledge-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        SAP WorkZone
      </td>

      <td>
        Public HTML content (wiki & blog)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/docs/sap-work-zone-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        ScreenSteps
      </td>

      <td>
        Public HTML content (articles)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/docs/screensteps-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        SearchUnify
      </td>

      <td>
        Public HTML content (articles)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>

      </td>
    </tr>

    <tr>
      <td>
        ServiceNow (Cloud & On-prem)
      </td>

      <td>
        Permissioned HTML content (Articles [knowledge blocks] & catalog items)
      </td>

      <td>
        Indexed (Requires installation of Update Sets)
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/docs/servicenow-access-requirements)**

        **[How to Configure ServiceNow KB](/docs/how-to-configure-the-answers-plugin-for-servicenow)**
      </td>
    </tr>

    <tr>
      <td>
        SharePoint Server
      </td>

      <td>
        Public HTML content (modern site pages & wiki pages) and Files (DOC, PPT, & PDF)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available <br /> 🟠 Roadmap: Permissioned Files
      </td>

      <td>
        **[Access Requirements](/docs/sharepoint-on-prem-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Simpplr
      </td>

      <td>
        Public HTML content (articles)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/docs/simpplr-access-requirements-new)**

        **[How to Configure Simpplr KB](/docs/how-to-configure-simpplr_one_knowledge_ingestion)**
      </td>
    </tr>

    <tr>
      <td>
        Slite
      </td>

      <td>
        Public HTML content (articles)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/docs/slite-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Solarwinds
      </td>

      <td>
        Public HTML content (articles)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/docs/solarwinds-samange-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Squiz Intranet
      </td>

      <td>
        Public HTML content (articles)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/docs/squiz-kb-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Staffbase
      </td>

      <td>
        Public HTML content (news posts)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/docs/staffbase-access-requirements-knowledge)**
      </td>
    </tr>

    <tr>
      <td>
        Wiki.js
      </td>

      <td>
        Public HTML content (articles)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>

      </td>
    </tr>

    <tr>
      <td>
        Wolken
      </td>

      <td>
        Public HTML content (articles & forms)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>

      </td>
    </tr>

    <tr>
      <td>
        WordPress
      </td>

      <td>
        Public HTML content (pages & blog posts)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/docs/wordpress-access-requirements)**
      </td>
    </tr>

    <tr>
      <td>
        Workday
      </td>

      <td>
        Public HTML content (articles)
      </td>

      <td>
        Indexed
      </td>

      <td>
        100K
      </td>

      <td>
        🟢 Generally Available
      </td>

      <td>
        **[Access Requirements](/docs/workday-access-requirements-knowledge)**
      </td>
    </tr>
  </tbody>
</Table>