> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.moveworks.com/platform-management/moveworks-setup/troubleshooting-hub/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.moveworks.com/_mcp/server.

# Troubleshooting Hub

The Troubleshooting Hub holds the Moveworks Setup tools for understanding, validating and debugging the AI Assistant's behavior. Ticket Viewer fetches one ticket by ID and shows how it maps to the Moveworks Ticket object, AI Assistant Chat Playback replays a user conversation with the assistant's reasoning, and Configuration Change History shows who changed what, when, and how.

## In this section

* [Ticket Viewer](/platform-management/moveworks-setup/troubleshooting-hub/ticket-viewer)
* [AI Assistant Chat Playback](/platform-management/moveworks-setup/troubleshooting-hub/ai-assistant-chat-playback)
* [Configuration Change History](/platform-management/moveworks-setup/troubleshooting-hub/config-change-history)

## Docs

- [Ticket Viewer](https://docs.moveworks.com/platform-management/moveworks-setup/troubleshooting-hub/ticket-viewer.md)
- [AI Assistant Chat Playback](https://docs.moveworks.com/platform-management/moveworks-setup/troubleshooting-hub/ai-assistant-chat-playback.md)
- [Configuration Change History](https://docs.moveworks.com/platform-management/moveworks-setup/troubleshooting-hub/config-change-history.md)