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title: Approvals
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> 🚧 This covers only Moveworks Classic
>
> For Moveworks Copilot experiences, refer to **"[Moveworks Copilot - Feature Overview](/docs/moveworks-copilot-feature-overview)"** page.

# Overview

Moveworks Approvals allows your users to manage their approvals — natively in-chat — via natural language. There are several types of approval implementations that Moveworks supports: 

1. **[ServiceNow Approvals:](/docs/enterprise-approvals)** ServiceNow Approvals integrates into 4 ticket types - RITM, REQ, INC, and GRC.
2. Software Approvals: Moveworks managed approvals that can be configured by customers within Moveworks Setup. 
3. Group Approvals: Moveworks managed approvals that can be configured by customers within Moveworks Setup. 
4. Approvals via Agent Studio: Add more Approval systems, such as Concur, Workday, Ariba etc, via Agent Studio. 

Mapping Approval Types & Approval Design Patterns

| Approval Type                                  | How Approval Design Patterns Are Created |
| :--------------------------------------------- | :--------------------------------------- |
| ServiceNow Approvals                           | native via Moveworks Setup               |
| Access Group & Software Approvals              | native via Moveworks Setup               |
| Additional Approval Systems via Agent Studio | configured via Agent Studio            |