> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.moveworks.com/service-management/access-requirements/ticketing-systems-and-itsms/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.moveworks.com/_mcp/server.

# Ticketing Systems & ITSMs Access

Each ITSM platform requires specific permissions and API access to integrate with our product. Find your platform on the left panel and review the requirements to understand what access your team needs to grant before configuring an integration.

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## Docs

- [ServiceNow Access Requirements](https://docs.moveworks.com/service-management/access-requirements/ticketing-systems-and-itsms/servicenow-access-requirements.md): 
- [ServiceNow for HR Access Requirements](https://docs.moveworks.com/service-management/access-requirements/ticketing-systems-and-itsms/servicenow-for-hr-access-requirements.md): 
- [Jira Service Desk Permission (On-Prem) Access Requirements](https://docs.moveworks.com/service-management/access-requirements/ticketing-systems-and-itsms/jira-service-desk-permission-on-prem-access-requirements.md): 
- [Moveworks Jira Application (for Jira Cloud)](https://docs.moveworks.com/service-management/access-requirements/ticketing-systems-and-itsms/jira-cloud-identity-application-access-requirements.md): 
- [Jira Service Management (Cloud) - Access Requirements](https://docs.moveworks.com/service-management/access-requirements/ticketing-systems-and-itsms/jira-service-management-connector-setup-guide.md): 
- [Zendesk Access Requirements](https://docs.moveworks.com/service-management/access-requirements/ticketing-systems-and-itsms/zendesk-access-requirements.md): 
- [Freshservice Access Requirements](https://docs.moveworks.com/service-management/access-requirements/ticketing-systems-and-itsms/freshservice-access-requirements.md): 
- [Freshdesk Access Requirements](https://docs.moveworks.com/service-management/access-requirements/ticketing-systems-and-itsms/freshdesk-access-requirements.md): 
- [Salesforce Access Requirements](https://docs.moveworks.com/service-management/access-requirements/ticketing-systems-and-itsms/salesforce-access-requirements.md): 
- [BMC Remedy/Helix Access Requirements](https://docs.moveworks.com/service-management/access-requirements/ticketing-systems-and-itsms/bmc-remedy-access-requirements.md): 
- [BMC Remedyforce Access Requirements](https://docs.moveworks.com/service-management/access-requirements/ticketing-systems-and-itsms/bmc-remedyforce-access-requirements.md): 
- [Cherwell Access Requirements](https://docs.moveworks.com/service-management/access-requirements/ticketing-systems-and-itsms/cherwell-access-requirements.md): 
- [Ivanti Service Manager Access Requirements](https://docs.moveworks.com/service-management/access-requirements/ticketing-systems-and-itsms/ivanti-service-manager-access-requirements.md): 
- [ManageEngine (Cloud) Access Requirements](https://docs.moveworks.com/service-management/access-requirements/ticketing-systems-and-itsms/manageengine-cloud-access-requirements.md): 
- [ManageEngine (On-Prem) Access Requirements](https://docs.moveworks.com/service-management/access-requirements/ticketing-systems-and-itsms/manageengine-on-prem-access-requirements.md): 
- [SolarWinds Samange Access Requirements](https://docs.moveworks.com/service-management/access-requirements/ticketing-systems-and-itsms/solarwinds-samange-access-requirements.md): 
- [Sysaid Access Requirements](https://docs.moveworks.com/service-management/access-requirements/ticketing-systems-and-itsms/sysaid-access-requirements.md):