> For clean Markdown of any page, append .md to the page URL. > For a complete documentation index, see https://docs.moveworks.com/tool-studio/enterprise-search/classic-ingestion-setup/llms.txt. > For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.moveworks.com/_mcp/server. # Classic Ingestion Setup Classic Ingestion connects your internal content sources to the Moveworks AI Assistant so it can answer employee questions by surfacing relevant articles and documents from your existing systems. Each connector supports up to 100,000 documents. For larger datasets or full permission mirroring across all connectors, see [Max Capacity Setup](/tool-studio/enterprise-search/configure-enterprise-search/box-setup-for-enterprise-search) or browse the full [Search Connectors](/tool-studio/enterprise-search/search-connectors) inventory. Choosing between Classic Ingestion and Max Capacity? See [Choosing Your Journey](/tool-studio/enterprise-search/search-connectors#choosing-your-journey). ## Prerequisites 1. A connector for your knowledge system must be created and healthy in Moveworks Setup. See [Connectors](/tool-studio/connectors) for instructions. 2. You must have admin access in Moveworks Setup. ## Content Types Classic Ingestion supports two content types: | Type | What it covers | Setup guide | | ---------------------- | ------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------- | | **Internal Knowledge** | Articles and pages from knowledge systems (ServiceNow, Confluence, SharePoint, and others) | [Internal Knowledge Ingestion](/tool-studio/enterprise-search/configure-search/ingestion) | | **Files** | Documents such as PDFs, Word files, and presentations from file repositories (Google Drive, SharePoint) | [Configure File Ingestion](/tool-studio/enterprise-search/configure-search/configure-files) | For the full list of supported Classic connectors and which ones mirror source permissions, see [Classic Ingestion Connectors](/tool-studio/enterprise-search/content-integrations). ## Monitor Indexed Content After ingestion runs, review what was imported and track status from [Monitor Indexed Content](/tool-studio/enterprise-search/monitor-indexed-content). ## Advanced Configuration * [Advanced Configurations](/tool-studio/enterprise-search/configure-search/mw-setup-advanced-configurations) * [Troubleshooting](/tool-studio/enterprise-search/configure-search/content-search-troubleshooting-guide) ## Docs - [Classic Ingestion Connectors](https://docs.moveworks.com/tool-studio/enterprise-search/content-integrations.md): - [Axero](https://docs.moveworks.com/tool-studio/enterprise-search/content-integrations/answers-integration-axero.md): - [Brainstorm QuickHelp](https://docs.moveworks.com/tool-studio/enterprise-search/content-integrations/answers-integration-brainstorm.md): - [Atlassian Confluence](https://docs.moveworks.com/tool-studio/enterprise-search/content-integrations/answers-integration-confluence.md): - [Freshservice](https://docs.moveworks.com/tool-studio/enterprise-search/content-integrations/content-integration-freshservice.md): - [GitHub](https://docs.moveworks.com/tool-studio/enterprise-search/content-integrations/answers-integration-github.md): - [Google Drive (Classic)](https://docs.moveworks.com/tool-studio/enterprise-search/content-integrations/answers-integration-google-drive.md): - [Interact](https://docs.moveworks.com/tool-studio/enterprise-search/content-integrations/answers-integration-interact.md): - [LumApps](https://docs.moveworks.com/tool-studio/enterprise-search/content-integrations/answers-integration-lumapps.md): - [ManageEngine](https://docs.moveworks.com/tool-studio/enterprise-search/content-integrations/answers-integration-manageengine.md): - [Notion](https://docs.moveworks.com/tool-studio/enterprise-search/content-integrations/answers-integration-notion.md): - [Salesforce](https://docs.moveworks.com/tool-studio/enterprise-search/content-integrations/answers-integration-salesforce.md): - [ServiceNow (Classic)](https://docs.moveworks.com/tool-studio/enterprise-search/content-integrations/content-integration-servicenow.md): - [ServiceNow Permission Mirroring](https://docs.moveworks.com/tool-studio/enterprise-search/content-integrations/content-integration-servicenow/access-control-platform-permissions.md): - [Permission Mirroring - Update Set Modules](https://docs.moveworks.com/tool-studio/enterprise-search/content-integrations/content-integration-servicenow/acl-platform-permissions-update-set-module.md): To further enhance your Moveworks experience, Moveworks provides plugins that are installed through Update Sets for advanced ServiceNow functionality - [Configure ServiceNow Mirrored Permissions](https://docs.moveworks.com/tool-studio/enterprise-search/content-integrations/content-integration-servicenow/configure-permissions.md) - [Moveworks-Ready Knowledge Blocks](https://docs.moveworks.com/tool-studio/enterprise-search/content-integrations/content-integration-servicenow/moveworks-ready-knowledge-blocks.md): - [Microsoft Sharepoint](https://docs.moveworks.com/tool-studio/enterprise-search/content-integrations/answers-integration-sharepoint.md): - [Staffbase](https://docs.moveworks.com/tool-studio/enterprise-search/content-integrations/content-integration-staffbase.md): - [Unily (Classic)](https://docs.moveworks.com/tool-studio/enterprise-search/content-integrations/content-integration-unily.md): - [WordPress](https://docs.moveworks.com/tool-studio/enterprise-search/content-integrations/content-integration-wordpress.md): - [Workday](https://docs.moveworks.com/tool-studio/enterprise-search/content-integrations/content-integration-workday.md): - [Internal Knowledge Ingestion](https://docs.moveworks.com/tool-studio/enterprise-search/configure-search/ingestion.md): Set up Classic Ingestion for articles and pages from your internal knowledge systems. - [Configure Internal Knowledge Ingestion](https://docs.moveworks.com/tool-studio/enterprise-search/configure-search/ingestion/internal-sources-mw-setup.md): - [How to Configure Confluence Knowledge Ingestion](https://docs.moveworks.com/tool-studio/enterprise-search/configure-search/ingestion/configure-knowledge-ingestion-for-confluence.md) - [How to Configure Fresh Desk Knowledge Ingestion](https://docs.moveworks.com/tool-studio/enterprise-search/configure-search/ingestion/how-to-configure-fresh-desk-knowledge-ingestion.md) - [How to Configure Fresh Service Knowledge Ingestion](https://docs.moveworks.com/tool-studio/enterprise-search/configure-search/ingestion/how-to-configure-fresh-service-knowledge-ingestion.md) - [How to Configure Github Knowledge Ingestion](https://docs.moveworks.com/tool-studio/enterprise-search/configure-search/ingestion/how-to-configure-github-knowledge-ingestion.md) - [How to Configure Notion Knowledge Ingestion](https://docs.moveworks.com/tool-studio/enterprise-search/configure-search/ingestion/how-to-configure-notion-knowledge-ingestion.md) - [How to Configure ServiceNow Knowledge Ingestion](https://docs.moveworks.com/tool-studio/enterprise-search/configure-search/ingestion/how-to-configure-the-answers-plugin-for-servicenow.md) - [How to Configure Simpplr One Knowledge Ingestion](https://docs.moveworks.com/tool-studio/enterprise-search/configure-search/ingestion/how-to-configure-simpplroneknowledgeingestion.md) - [How to Configure SharePoint Knowledge Ingestion](https://docs.moveworks.com/tool-studio/enterprise-search/configure-search/ingestion/how-to-configure-sharepoint-knowledge-ingestion.md): Sharepoint Knowledge ingestion allows you to ingest the site content from your Sharepoint pages. - [How to Configure Zendesk Knowledge Ingestion](https://docs.moveworks.com/tool-studio/enterprise-search/configure-search/ingestion/how-to-configure-zendesk-knowledge-ingestion.md) - [Configure External Knowledge (Legacy)](https://docs.moveworks.com/tool-studio/enterprise-search/configure-search/ingestion/self-service-external-knowledge.md): - [How to Configure Confluence Server / Data Center Knowledge Ingestion](https://docs.moveworks.com/tool-studio/enterprise-search/configure-search/ingestion/how-to-configure-confluence-server-data-center-knowledge-ingestion.md) - [File Ingestion](https://docs.moveworks.com/tool-studio/enterprise-search/configure-search/configure-files.md): - [File Search FAQ](https://docs.moveworks.com/tool-studio/enterprise-search/configure-search/configure-files/file-search-faq.md): - [How to Configure ServiceNow File Ingestion](https://docs.moveworks.com/tool-studio/enterprise-search/configure-search/configure-files/how-to-configure-servicenow-file-ingestion.md): This Document outlines how Moveworks Integrates with ServiceNow to ingest and serve up Files. - [How to Configure Google Drive File Search](https://docs.moveworks.com/tool-studio/enterprise-search/configure-search/configure-files/file-search-google-drive-setup-guide-service-account-with-custom-admin-role.md): Google Drive Setup Guide: Service Account with Custom Admin Role - [Troubleshooting File Ingestion From Google Drive](https://docs.moveworks.com/tool-studio/enterprise-search/configure-search/configure-files/troubleshooting-file-ingestion-with-google-drive.md): - [Moveworks FAQ (Google Sheets Integration)](https://docs.moveworks.com/tool-studio/enterprise-search/configure-search/moveworks-faq-google-sheets-integration.md): - [Configure FAQs](https://docs.moveworks.com/tool-studio/enterprise-search/configure-search/moveworks-faq-google-sheets-integration/moveworks-setup-faqs.md): - [Configure Search Plugin Settings](https://docs.moveworks.com/tool-studio/enterprise-search/configure-search/mw-setup-advanced-configurations.md): - [Content / Search Troubleshooting Guide](https://docs.moveworks.com/tool-studio/enterprise-search/configure-search/content-search-troubleshooting-guide.md)