Content Gateway

Supported MIME Types

View as Markdown

Currently we support ingesting the following MIME / content types using Content Gateway:

Kind of DocumentExtensionMIME Type
Adobe Portable Document Format.pdfapplication/pdf
Microsoft PowerPoint (OpenXML).pptxapplication/vnd.openxmlformats-officedocument.presentationml.presentation
Microsoft Word (OpenXML).docxapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
Text (generally ASCII).txttext/plain
HTML (KBA type content)*—text/html

*HTML support is to be used for content that is contained in records instead of files. Commonly seen for cases where KBAs are captured as formatted HTML directly in a source system’s records.