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  • Accessing Moveworks Setup
  • Pre-requisites
  • Steps to access Moveworks Setup
  • How to grant permissions of Moveworks Setup to users
Moveworks Setup

Accessing Moveworks Setup

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MyMoveworks First-Time Login via Magic Link

Step-by-step guide to logging into MyMoveworks for the first time using the magic link process.

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Moveworks Setup is an Admin Interface to configure, and manage various AI assistant functionalities.

Accessing Moveworks Setup

Pre-requisites

  1. First we need to ensure the SSO has been setup to enable access for users to login to MyMoveworks portal. You can follow the steps in the guide here.
  2. The user should have Moveworks Setup Admin or Moveworks Setup User role assigned to them.

Steps to access Moveworks Setup

  1. Login to your org’s MyMoveworks portal via https://org-name.moveworks.com

    1. Note: moveworks.com refers to the US Commercial region. If your tenant is based in Moveworks GovCloud, EU, APAC, or another region, you will need to use your region specific login URL.
  2. After successful SSO validation, you will land onto the MyMoveworks home page. Here you will see all the Products enabled for your user.

  3. On this screen, click on Moveworks Setup tile or click Gear ⚙️ icon located at the top right of the page.

    1. If you are unable to see the tile or gear icon, it is most likely that the org super-admin has not granted you access to Moveworks Setup. Reach to your org’s super-admin to grant you access.
  4. You are now logged into Moveworks Setup. ✅

    1. Leverage the side bar to search and navigate through different parts of the platform.


How to grant permissions of Moveworks Setup to users

  • Head over to this guide to learn more about how RBAC works in Moveworks Setup.
  • You can also learn how to assign roles to users for various applications by following this Guide