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  • Overview
  • How Content Types Work
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Enterprise SearchSearch ConfigurationClassic Ingestion

Classic Ingestion Connectors

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Overview

Classic Ingestion connectors index content from your enterprise systems into Moveworks so employees can search across them from the AI Assistant. This section covers all supported Classic connectors, including content types, permission-mirroring support, and links to access requirements and setup guides.

Classic Ingestion supports up to 100K documents per connector. For higher-volume or fully permissioned deployments, see Max Capacity Setup or the full Search Connectors inventory.


How Content Types Work

  • Built-in Permission Ingestion (✅) — Moveworks mirrors source permissions so employees only see documents they have access to in the source system.
  • No Permission Ingestion (❌) — Content is visible to all employees in the AI Assistant search experience, regardless of source permissions.

Supported Classic Connectors

ConnectorContent TypeBuilt-in Permission Ingestion?ImplementationSupported content volumeAvailabilityDocumentation
AxeroHTML content (wikis & articles)❌Indexed100K🟢 Generally AvailableAccess Requirements
BMC RemedyHTML content (articles)❌Indexed100K🟢 Generally AvailableAccess Requirements
Brainstorm QuickHelpHTML content (articles)❌Indexed100K🟢 Generally AvailableAccess Requirements
BrightspotHTML content (articles)❌Indexed100K🟢 Generally Available
CherwellHTML content (articles)❌Indexed100K🟢 Generally AvailableAccess Requirements
ComAroundHTML content (articles)❌Indexed100K🟢 Generally AvailableAccess Requirements
Confluence CloudHTML content (Pages & Blog Posts) and File Attachments✅Indexed100K🟢 Generally AvailableAccess Requirements · Setup Guide
Confluence Data CenterHTML content (Pages & Blog Posts)❌Indexed (Requires installation of Moveworks Plugin)100K🟢 Generally Available
🟠 Roadmap: Permissioned HTML content
Access Requirements
ContentfulHTML content (articles)❌Indexed100K🟢 Generally AvailableAccess Requirements
DovetailHTML content (articles)❌Indexed100K🟢 Generally Available
DropboxFiles (DOC, PPT, & PDF)❌Indexed100K🟢 Generally AvailableAccess Requirements
FreshDeskHTML content (articles)❌Indexed100K🟢 Generally AvailableAccess Requirements · Setup Guide
FreshserviceHTML content (articles)❌Indexed100K🟢 Generally Available
🟠 Roadmap: Permissioned HTML content
Access Requirements · Setup Guide
GitHubHTML content (.MD & .MDX)❌Indexed100K🟢 Generally AvailableAccess Requirements · Setup Guide
Google DriveFiles (DOC, PPT, & PDF)✅Indexed100K🟢 Generally AvailableAccess Requirements
GuruHTML content (cards)❌Indexed100K🟢 Generally AvailableAccess Requirements
HaystackHTML content (articles)❌Indexed (requires Content Gateway)100K🟢 Generally AvailableAccess Requirements
IglooHTML content (wikis and blog posts)❌Indexed100K🟢 Generally AvailableAccess Requirements
InteractHTML content (link and articles)❌Indexed100K🟢 Generally AvailableAccess Requirements
Ivanti Service Desk (Neurons & Heat)HTML content (articles)❌Indexed100K🟢 Generally AvailableAccess Requirements
JiveHTML content (articles)❌Indexed100K🟢 Generally AvailableAccess Requirements
LumAppsHTML content (articles & widgets)❌Indexed100K🟢 Generally AvailableAccess Requirements
ManageEngineHTML content (articles)❌Indexed100K🟢 Generally AvailableAccess Requirements
NotionHTML content (pages & databases [pages only])❌Indexed100K🟢 Generally AvailableAccess Requirements · Setup Guide
PromappHTML content (articles)❌Indexed100K🟢 Generally Available
QuipHTML content (articles)❌Indexed100K🟢 Generally AvailableAccess Requirements
RightAnswersHTML content (articles)❌Indexed100K🟢 Generally AvailableAccess Requirements
Salesforce Service CloudHTML content (articles)❌Indexed100K🟢 Generally AvailableAccess Requirements
SAP WorkZoneHTML content (wiki & blog)❌Indexed100K🟢 Generally AvailableAccess Requirements
ScreenStepsHTML content (articles)❌Indexed100K🟢 Generally AvailableAccess Requirements
SearchUnifyHTML content (articles)❌Indexed100K🟢 Generally Available
ServiceNow (Cloud & On-prem)HTML content (Articles [knowledge blocks] & catalog items)✅Indexed (Requires installation of Update Sets)100K🟢 Generally AvailableAccess Requirements · Setup Guide
SharePoint OnlineHTML content (modern site pages & wiki pages) and Files (DOC, PPT, & PDF)✅Indexed100K🟢 Generally AvailableAccess Requirements · Setup Guide
SharePoint ServerHTML content (modern site pages & wiki pages) and Files (DOC, PPT, & PDF)❌Indexed100K🟢 Generally Available
🟠 Roadmap: Permissioned Files
Access Requirements
SimpplrHTML content (articles)❌Indexed100K🟢 Generally AvailableAccess Requirements · Setup Guide
SliteHTML content (articles)❌Indexed100K🟢 Generally AvailableAccess Requirements
SolarwindsHTML content (articles)❌Indexed100K🟢 Generally AvailableAccess Requirements
Squiz IntranetHTML content (articles)❌Indexed100K🟢 Generally AvailableAccess Requirements
StaffbaseHTML content (news posts)❌Indexed100K🟢 Generally AvailableAccess Requirements
Wiki.jsHTML content (articles)❌Indexed100K🟢 Generally Available
WolkenHTML content (articles & forms)❌Indexed100K🟢 Generally Available
WordPressHTML content (pages & blog posts)❌Indexed100K🟢 Generally AvailableAccess Requirements
WorkdayHTML content (articles)❌Indexed100K🟢 Generally AvailableAccess Requirements